Our mission statement is: CHC strives to provide quality nursing care in the home setting utilizing a comprehensive team approach to promote independence for individuals as well as nurture connections to the community through education, advocacy & empathy. VIEW BOARD

Our vision statement is: To be recognized as the premier provider of home health services in New England while achieving 100% patient and employee satisfaction. VIEW BOARD

CHC’s patient oriented goals to comply with Joint Commission’s National Patient Safety Goals are to identify patients correctly, use medicatons safely, prevent infection & falls, and identify any patient safety risks. VIEW BOARD

It is insurance fraud to submit a signed note that is blank/empty. VIEW BOARD

You can directly recruit clients to CHC regardless of actual skilled need. VIEW BOARD

The CHC Compliance officer is Jenna Barta. VIEW BOARD

You can be fined or sentenced to jail for not reporting abuse/neglect. VIEW BOARD

You have to report suspected abuse to your immediate Supervisor prior to filing a report with DPH. VIEW BOARD

All patients are instructed of their rights of confidentiality during the Admission process. VIEW BOARD

Signed consent for release of information is obtained from the patient at the time of Admission. VIEW BOARD

You can still get the current strain of flu if you are vaccinated against it. VIEW BOARD

If you got the flu shot last year, you don’t need to get it again this year. VIEW BOARD

You do not need to wash your hands after contact with inanimate objects (ie cell phone) or medical equiptment.VIEW BOARD

When hands are visibly soiled, you cannot use hand sanitizer, you must use soap & water. VIEW BOARD

Under the OSHA Act, employers are NOT responsible for providing a safe and healthful workplace. VIEW BOARD

According to the National Safety Council, the minimum safe following distance between you and the vehicle in front of you is one second. VIEW BOARD

When you are unsure of lifting/moving an object it is best to just go ahead and perform the action. VIEW BOARD

Using a wide base of support and your leg muscles while lifting is better than using an unsafe back position. VIEW BOARD

CHC does not promote fighting or threatening violence in the workplace. VIEW BOARD

Actions, words, jokes or comments based on an individual’s sex, race, ethnicity, age, or religion are acceptable at CHC. VIEW BOARD

CHC has a zero-tolerance policy for sexual abuse committed by an employee. VIEW BOARD

Open toed shoes are acceptable to wear while seeing patients. VIEW BOARD

Telling a patient about your divorce is maintaining professional boundaries. VIEW BOARD

When professional boundaries are becoming endangered, the clinician should ask for assistance from their supervisor and remove self from the case. VIEW BOARD

You can perform a comprehensive medical & psych assessment without using an interpreter if the client does not speak your language. VIEW BOARD

In order to assess the quality of care we provide to our patients, CHC utilizes SHP to send standardized Home Health Consumer Assessment of Health Care Providers and Systems (HHCAHPS) surveys to each patient per Centers for Medicaid and Medicare Service (CMS) guidelines. VIEW BOARD

The Massachusetts Substance Abuse Hotline is both free and confidential. VIEW BOARD

The Massachusetts Health promotion clearing house provides FREE health promotion materials for Massachusetts residents, health care providers, and social service providers. VIEW BOARD

Personal Safety is the freedom from physical harm or threat of physical harm and freedom from hostility, aggression, harassment by anyone in the community or at work. One of the most important rules of personal safety is staying alert and being aware of your surroundings. VIEW BOARD

If you wear gloves while cleaning up bodily fluids, you should still wash your hands afterwards. VIEW BOARD

Blood borne pathogens are disease causing microorganisms that are present in human blood and body fluids that may contain blood. VIEW BOARD

Healthcare workers who received the Hepatitis B vaccine and develop immunity are at no risk for infection. VIEW BOARD

Blood borne pathogens can be transmitted through food or water. VIEW BOARD

If you are exposed to bodily fluid, the first thing you should do is wash the area thoroughly. VIEW BOARD

It is not important to report any exposure immediately after occurrence. VIEW BOARD

You should never attempt to wash or disinfect used disposable gloves, even if you think no exposure has occurred.

You can catch a blood borne disease if an infected material splashes into your eyes. VIEW BOARD

The hepatitis B virus can survive on environmental surfaces for at least one week. VIEW BOARD

Universal precautions require you to treat all bodily fluids as if they were not infected by blood borne pathogens. VIEW BOARD

While on a routine visit, if the patient does not have Covid-19, or symptoms of, you don’t need to at least wear a surgical mask. VIEW BOARD

Covid-19 is not passed through respiratory droplets. VIEW BOARD

When leaving a Covid-19 positive patients home, it is best practice to remove all PPE outside the home wherever able. VIEW BOARD

Handwashing and social distancing are two major ways to reduce the spread of Covid-19. VIEW BOARD

If there is suspicion of a positive case, your supervisor must be notified immediately. VIEW BOARD

The CDC is the best source of information and guidance related to Covid-19. VIEW BOARD

I can still visit my Covid-19 positive patient as long as I am wearing appropriate PPE. VIEW BOARD

I should come into work with a fever & feeling ill. VIEW BOARD

It is not necessary to wipe down all high touch surfaces with an approved sanitizer on a regular basis. VIEW BOARD

Whenever in common areas of CHC offices, a mask must be worn. VIEW BOARD