May 2016 CHC Receives Home Care Accreditation

Posted on: May 12th, 2016 by Katie

FOR IMMEDIATE RELEASE:     May 4, 2016                                                         Contacts: Diana Dungan, COO 978-685-4700 or

James Fuccione 617-482-8830


Comfort Home Care Receives Home Care Accreditation

Home Care Alliance of Massachusetts Sets Quality and Business Standards

Methuen, MA Worcester, MA – Comfort Home Care, a private-pay home care agency based in Methuen and Worcester, is among a select group of agencies to earn Accreditation from the Home Care Alliance of Massachusetts. The alliance, which represents 190 home health and elder care agencies across Massachusetts, has created an accreditation protocol to promote quality services, ethical business standards, and superior employment practices in an industry that lacks meaningful licensure in the Commonwealth of Massachusetts even while it grows in popularity.


“We are proud to promote these accreditation standards that convey Comfort Home Care’s commitment to quality,” said Diana Dungan, COO “Comfort Home Care strives to provide quality nursing care in the home setting, utilizing a comprehensive team approach to promote independence for the individuals as well as nurture their connections to the community, through education, advocacy and empathy”


The Home Care Alliance launched this Accreditation Program for Private Pay agencies (agencies that are not paid by Medicare or Medicaid), in July, 2010. Agencies seeking accreditation are required to submit documentation to show that they meet standards established by the Alliance.


The standards were developed over several months in consultation with an advisory task force representing agencies throughout the Commonwealth. Training requirements, administrative protocols, and business practices are among the categories that the Alliance reviews for accreditation.


“We wanted to provide leadership for an area that is becoming more and more important to the health care delivery system in Massachusetts,” said Patricia Kelleher, executive director of the Home Care Alliance of Massachusetts. “These standards highlight our agencies’ best practices, and will help guide members of the public as they choose who will take care of their loved ones in their homes.”


About the Home Care Alliance:

With a mission to unite people and organizations to advance community health through care and services in the home, the Home Care Alliance of Massachusetts is a non-profit trade association and advocacy group providing representation, education, communication, advocacy and – ultimately – a voice for the state’s home health industry. Founded in 1969, the Alliance has grown to represent more than 170 home care and home health agencies across the state. For more information, visit